Optitrade Technologies LLC ("Company," "we," "us," or "our") operates the OptiBot software platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service, which is delivered via Telegram or Discord (as selected by you) and through our website at optitradetech.com.
We collect information that identifies, relates to, or describes you ("personal information"). In the last 12 months, we have collected the following categories:
| Category | Examples | Source |
|---|---|---|
| Identifiers | Name, email address, Telegram User ID, Discord User ID, IP address | Directly from you; Automatically via Stripe, Telegram, or Discord |
| Commercial Information | Subscription plan, payment history, start/cancellation dates | Stripe (our payment processor) |
| Internet Activity | Interactions with our website, acceptance of legal agreements | Automatic collection (cookies, logs) |
| Inferences | Subscription status, customer service history | Derived from your interactions |
| Platform Preferences | Your choice of Telegram or Discord for delivery | Directly from you during onboarding |
We use your information solely for the following business purposes:
| Purpose | Legal Basis (Under CCPA/CPRA) |
|---|---|
| To provide the Service (deliver alerts via Telegram/Discord, manage subscriptions, process payments) | Performance of contract / Business operation strictly necessary |
| To grant or revoke platform access (adding/removing you from Telegram group or Discord server) | Performance of contract |
| To communicate with you (send service updates, respond to support requests) | Legitimate interest / Performance of contract |
| To maintain security & prevent fraud | Legitimate interest / Compliance with law |
| To comply with legal obligations (e.g., tax reporting, responding to subpoenas) | Compliance with law |
| To enforce our Subscriber Agreement | Legitimate interest |
We share your personal information only in the following limited circumstances:
| Recipient | Information Shared | Purpose |
|---|---|---|
| Telegram (if chosen) | Telegram User ID, subscription status | To grant/revoke access to the OptiBot Telegram channel |
| Discord (if chosen) | Discord User ID, subscription status | To grant/revoke access to the OptiBot Discord server |
| Stripe | Name, Email, Payment details | To process subscription payments |
| Cloudflare | IP Address, Log Data | To host our website and secure network traffic |
| Law Enforcement | As required by law | To comply with legal process (subpoena, court order) |
| Business Transfers | All data | If we merge or are acquired (you will be notified) |
If you are a resident of California or other states with comprehensive privacy laws (Virginia, Colorado, Connecticut, Utah), you have specific rights regarding your personal information:
- Right to Know You can request details about the categories and specific pieces of personal information we have collected about you.
- Right to Delete You can request that we delete your personal information, subject to certain exceptions (e.g., to complete a transaction or comply with a legal obligation).
- Right to Opt-Out We do not sell your data. Therefore, there is nothing to opt out of.
- Right to Correct You can request that we correct inaccurate information.
- Right to Non-Discrimination We will not discriminate against you for exercising any of your privacy rights.
We retain your personal information for as long as your subscription is active and for a reasonable period thereafter, as follows:
| Information Type | Retention Period |
|---|---|
| Active subscriber data | Duration of subscription + 30 days |
| Transaction records (for tax/accounting) | 7 years |
| Legal agreement acceptance records | 3 years from end of subscription |
| Platform preference (Telegram/Discord) | Duration of subscription + 30 days |
After these periods, data is anonymized or deleted. De-identified or aggregated data may be retained for longer and used for internal analytics.
OptiBot delivers alerts through Telegram or Discord. You are responsible for reviewing and understanding the privacy policies of the platform you choose:
- Telegram Privacy Policy: telegram.org/privacy
- Discord Privacy Policy: discord.com/privacy
We are not responsible for how Telegram or Discord process your data once it is delivered to their platforms.
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption in transit All data transmitted to our servers uses TLS (SSL).
- Access controls Only authorized personnel have access to subscriber lists.
- Third-party security We rely on Stripe (PCI-DSS Level 1) for payment security.
- Platform API security All communications with Telegram and Discord APIs are authenticated using secure tokens.
While we strive to protect your data, no method of transmission over the Internet is 100% secure.
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors under 13. If you are a parent or guardian and believe your child has provided us with information, contact us immediately at connect@optitradetech.com.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email (to the address associated with your account) or via a notice on our website. The "Last Updated" date at the top indicates when the policy was last revised.
Given that OptiBot is an AI-driven software intelligence platform, we make the following additional disclosures:
- No Automated Decision-Making Without Consent OptiBot generates structured outputs (entry, target, stop). We do not use your personal data to make automated decisions that significantly affect you (e.g., credit scores, employment).
- No Model Training Your personal information is not used to train or improve our AI models. Any data used for model development is stripped of identifiers and aggregated.
- User Accountability As a software tool, you remain solely responsible for any decisions you make based on OptiBot's outputs.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: connect@optitradetech.com